Privacy Policy | AskClash

What AskClash is

AskClash is an AI market intelligence platform for crypto, finance, sports, tech, world news, and entertainment.

The product includes Ask (AI Q&A with source context), Discover and For You briefings, public Answers and entity pages, Pro Charts and AI Charts, Crypto Intel tools, MarketCap and token screener surfaces, US stock screener pages, the AI model leaderboard, Portfolio and watchlists, Wallet Tracker, Sports Picks and prediction-market context, the Research workspace (saved reports, custom agents, and scheduled runs), price alerts and notifications, and paid Lite, Plus, and Pro plans with tiered model access.

Your AskClash account is also the sign-in for ClashPad (clashpad.fun), the Solana coin launchpad run by the same company, and for ClashPicks and Clash Project. This policy covers what ClashPad collects as well; the ClashPad section below says what is different there.

Information we collect

Account and sign-in: email address, display name, sign-in method (Google OAuth or email magic link), session identifiers, and your plan tier and subscription status.

Billing metadata: Stripe customer and subscription identifiers, billing period dates, and in-product usage counters (for example daily question, chart, report, and frontier-model counts). Card numbers and full payment credentials are processed by Stripe; AskClash does not store them.

Product usage: questions, selected modes (including Deep and Research), model preferences, chat history (device-local for Free; server-side for Plus and Pro where enabled), feedback, votes, saved research reports, agent configurations, schedules, run history, notification and alert rules, and tier or feature preferences.

Portfolio and markets context: holdings, watchlist entries, price-alert conditions, and optional wallet connection state including linked wallet addresses and chains.

Wallet Tracker: blockchain addresses you choose to look up or save, labels, and related watchlist metadata. On-chain ledger data itself is public; your decision to track or save an address is personal data.

CLASH holder discounts: if you link a Solana wallet at checkout, we perform a read-only on-chain balance check for $CLASH to determine Bronze, Silver, or Gold discount eligibility. We do not request private keys or signing authority for this check.

Device, browser, and operations: user-agent, referer, coarse analytics events, IP-derived identifiers for abuse prevention and rate limiting, and operational logs needed to keep the service reliable. Product analytics rows store the network an address belongs to rather than the address itself; the full address is kept only for rate limiting, blocking, and security records.

Location: if you grant browser location for a "near me" style query, it is used for that request and is not stored as a standing profile field.

How features use data

AskClash uses your questions, selected mode, recent context, memory settings, and optional portfolio or watchlist data to produce more relevant answers.

Discover and For You use article, post, social, market, and other source clusters to create question-led briefings. Personalized briefings may incorporate your watchlist or follow preferences where enabled.

Research, agents, and scheduled reports store your prompts, outputs, schedules, and run metadata so you can revisit or automate work across sessions on paid tiers.

Crypto Intel, Sports Picks, and prediction-market surfaces may combine market data, matchup context, and crowd-pricing signals into summaries. Wisdom-backed entity cards and claims may attach source receipts to answers.

Alerts and notifications evaluate your saved rules against market or portfolio changes and may deliver in-app notifications or, on eligible Pro plans, email through our email provider.

Subscriptions and payment processing

Paid Lite, Plus, and Pro plans are sold through Stripe Checkout and managed in the Stripe billing portal linked from AskClash.

Stripe receives payment method details and billing information needed to process your subscription. Where applicable law requires tax, it may be calculated and collected by Stripe at checkout. AskClash receives confirmation of payment status, subscription state, and non-sensitive billing metadata needed to enforce your plan tier and usage limits.

ClashPad

ClashPad is a launchpad for coins on the Solana blockchain. When you sign in there with your AskClash account, ClashPad stores a link to your AskClash account ID. It does not receive your password, and it keeps its own record of your ClashPad activity in its own database.

Wallets: any Solana wallet address you connect. Holding it is proved by a signed message that is checked and not kept. ClashPad never asks for private keys or seed phrases and never holds your funds.

Profile: an optional display name, an optional profile picture, and optional X, Telegram and website links, plus two switches that decide whether your name and picture are shown publicly. Everything you turn on is visible to anyone who visits a coin you created or a leaderboard you are on.

Coins you launch: the name, symbol, description, picture and links you give a coin are written into the coin's public metadata on the Solana blockchain along with your wallet address. That record is permanent and public and cannot be edited or deleted by ClashPad or by us.

Pictures: an uploaded picture is stored under a fingerprint of its content and served from ClashPad. A picture that is no longer used by any coin or profile may be removed.

Content checks: before a coin launches and before a picture or display name is saved, ClashPad checks the text and the picture against its content rules. That check runs through AskClash and may send the picture and the text to OpenAI, an AI provider, for a verdict; nothing else about you is sent with it. A coin that breaks the rules can be hidden from ClashPad, and ClashPad keeps a note of when it was hidden, why, and which operator did it.

Trading, likes and boosts: ClashPad reads public on-chain trades of its coins and records the wallets involved so it can show activity and pay rewards. Likes and boosts are recorded against your wallet or account.

Sign-in and abuse prevention: a session cookie (cp_session) that lasts seven days, and your IP address for rate limiting on ClashPad's host, Netlify. ClashPad runs no advertising or tracking analytics.

Requests about ClashPad data, including profile removal, go to the same address as any other privacy request. Anything already written to the blockchain stays there.

Email from the Clash ecosystem

When you create an account, you agree to receive emails from the Clash ecosystem: AskClash, ClashPicks, Clash Project and ClashPad. These include our newsletter, product and game updates, and ecosystem news.

We send these emails through MailerLite, our newsletter provider, which receives your email address and name.

Every newsletter email has an unsubscribe link, and you can also ask support@askclash.ai to remove you. Unsubscribing does not stop account emails such as sign-in links, billing notices or alerts you set up.

Sources and third parties

AskClash may share data with service providers that help us operate the product, including Stripe (payments), Google (OAuth sign-in), Resend (transactional email such as magic links and alert email), MailerLite (newsletter and ecosystem email), AI model providers (for example Anthropic and OpenAI), market-data and news providers, wallet and blockchain data providers, first-party analytics infrastructure, and ClashPicks-related services where prediction-market context is shown. ClashPad additionally uses Netlify (hosting), Supabase (database), Solana RPC providers (reading and sending blockchain transactions), and OpenAI through AskClash (content checks on coin text and pictures).

We do not sell your personal information. Third-party providers process data under their own policies when you use their services or when we send data to them on your behalf. Links to external sites are not endorsements.

Cookies and local storage

The web app uses cookies and local storage for sign-in sessions, theme, app state, settings, frontend cache versioning, device-local chat history on Free, and basic product behavior.

Clearing browser data may sign you out and reset local preferences or locally stored history.

Analytics and abuse prevention

AskClash collects first-party analytics such as page views, feature usage events, and conversion funnels to understand product performance.

We also use IP-derived identifiers for guest rate limits, abuse prevention, and security. These are operational safeguards, not an advertising profile.

Analytics rows are narrowed at the point they are written: they record the network an address belongs to rather than the full address, and they identify a signed-in person by account ID rather than by email address. Analytics data is deleted on a rolling 180-day schedule.

Retention and deletion

We keep data only as long as needed for product operation, safety, debugging, analytics, personalization, billing, legal obligations, or abuse prevention.

In-product controls may let you clear local search history, clear conversation memory, disconnect wallets, manage alerts, or sign out.

If you want account deletion or export help, email support@askclash.ai. Cancel an active paid subscription through the in-app billing portal before or as part of a deletion request so renewals do not continue. Some billing and fraud-prevention records may be retained as required by law or payment processors even after deletion.

Security

We use reasonable technical and operational safeguards, but no web service can guarantee perfect security.

Do not submit secrets, private keys, seed phrases, sensitive financial credentials, or information you would not want processed by an AI service.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information.

To exercise these rights or ask privacy questions, contact support@askclash.ai. We will respond within a reasonable time.

Children

AskClash is not intended for children under 13, and it should not be used by anyone barred from using online services under applicable law.

Contact

For privacy questions, data requests, or account help, email support@askclash.ai.